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Like most medium-sized companies, VOLK has extremely flat hierarchies. Naturally we are aware that flat hierar-
chies alone are not an advantage, but only lead to increased flexibility and efficiency when they are associated with
consistent delegation of decision-making authority to the individual employees at the same time.
To guarantee this and to ensure maximum customer orientation at the same time, we try to organize the provision
of our goods and services according to continuous business processes as far as possible. This leads to a reduc-
tion of interfaces and thus to improved coordination of individual contributions. We also attach great importance to
increasing employee satisfaction and motivation. This is achieved by the clear relation of all activities to the cus-
tomer.
Our degree of vertical integration has been continuously reduced within the last few years. In addition to helping us
to ensure short delivery times even for bulk orders, this allows for a focus on core competences throughout the en-
tire value chain at the same time.
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